Tips
- When you begin to seek treatment for your child make sure you are aware of your insurance coverage for mental health issues. You should know if your child’s provider is covered, how many visits your insurance will pay for, and what the co-pay will be.
- Know the details of your insurance plan.
- Learn about the reimbursement and funding systems in your state.
- It may be natural for you to want to downplay your child’s mental health issue when you are talking to people. However, when you are explaining it to your health insurance company on the phone or through a form, be open about your child’s conditions and the services they need.
- Keeping written records of your child’s mental health issue is even more important when interacting with your health insurance company. Written records will help you with each request you have to make.
- If you have incomplete records, insurance companies may not pay for services. Make sure you keep all paperwork!
- Need answers to your health and insurance questions? Call your insurance company and request a care manager. Once a care manager is assigned to your case, they are responsible for making sure your child is receiving the necessary services and support to address their mental health issue.
- Family Resource Counselors (LINK TO ADDITIONAL RESOURCES) are available to help you figure out which types of assistance you may be eligible for and can help you apply for programs.