Lifespan Customer Service

Notice of Hospital Financial Aid This hospital provides essential hospital care without charge (free) to uninsured Rhode Islanders with incomes up to 200% of the Federal Poverty Limits (and limited assets), and discounted care for incomes between 200% and 300% of the Federal Poverty Limits. For more information, please contact a financial services officer. Apply for financial assistance

Welcome to the patient financial services website. We have designed this site to help you understand the insurance and billing aspects of your visit to one of our Lifespan hospitals.

If you have questions regarding your hospital bill, please call the telephone number on your bill or contact one of our customer service representatives at 401-444-6966 or 800-885-6966.

Pay Your Bill Online 

We are now using E-payments, a new-online billing statement for our patients.

Financial Assistance

Our hospital treats all patients regardless of their ability to pay.
More information about financial assistance services.

Download the Community Free Service checklist